Privacy Policy

We are aware of the importance of personal data. Below is information about how we collect and process your information on our website and in the course of our business relationship with you. We are CryptoExplorer and its affiliated companies.

Our Website

We always strive to improve our website in order to provide you with maximum comfort during your visit. Therefore, we collect certain information from visitors to our website:

Cookie Information

Manage cookies on your device

We use cookies to personalize content and provide an enhanced user experience. By using this website or application, you agree to the use of cookies. You can control and manage cookies in your browser (see below). Removing or blocking cookies can affect your user experience and cause some features to become unavailable.

Using the browser to control cookies

Most browsers allow you to view, manage, remove, and block cookies for a website. Keep in mind that removing all cookies will lose any preferences. This includes the ability to disable cookies, as this feature requires setting an opt-out cookie on your device.

Administration of Analytics Cookies

It is possible to disable the storage of your anonymized browser history by Analytics cookies. In the following links you can see the service providers we use. By clicking on the links you can read their privacy policy and how to disable the used Analytics cookies:
Google Analytics: http://www.google.com/analytics/learn/privacy.html

Google Analystics

We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies that are stored on your computer and allow an analysis of your use of our website. The information generated by the cookies about your use of our website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of our website, to report on this website activity for us as website operators or the operators of the website whom we commission, and to provide us with other services related to the use of websites. Google will also provide this information to third parties, if required by law or if third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. For more information about Google’s data usage, please visit: https://www.google.com/intl/en/policies/privacy/

We have implemented the IP address anonymisation of Google Analytics on this website. This function was developed by Google so that this website can comply with the applicable data protection regulations and recommendations of local data protection authorities if they prohibit the storage of the complete IP address. The anonymization or masking of the IP takes place as soon as the IP addresses arrive in the Google Analytics data collection network and before the data is saved or processed.

You can find more information about IP anonymization at https://support.google.com/analytics/answer/2763052?hl=de.

We have enabled the advertising reporting features in Google Analytics. The demographic and interest reports include information about age, gender and interests. This enables us to get a better picture of our users without having to assign this data to individual persons. You can learn more about the advertising features at https://support.google.com/analytics/answer/3450482?hl=de_AT&utm_id=ad.

You can opt-out of using the activities and information in your Google Account by selecting a checkbox under “Advertising preferences” on https://adssettings.google.com/authenticated.

Facebook Pixel

We use the Facebook pixel of Facebook on our website. We have implemented a code for this on our website. The Facebook pixel is a snippet of JavaScript code that loads a collection of functions with which Facebook can track your user actions. For example, when you purchase a product on our website, the Facebook pixel is triggered and stores your actions on our website in one or more cookies. These cookies enable Facebook to compare your user data (customer data such as IP address, user ID) with the data of your Facebook account. Then Facebook deletes this data again. The collected data is anonymous and not visible to us and can only be used for advertising purposes. If you yourself are a Facebook user and are logged in, your visit to our website is automatically assigned to your Facebook user account.

We only want to show our services or products to people who are really interested in them. With the help of Facebook pixels, our advertising measures can be better tailored to your wishes and interests. This way, Facebook users (if they have allowed personalized advertising) get to see suitable advertisements. Furthermore, Facebook uses the collected data for analysis purposes and its own advertisements.

If you are logged in to Facebook, you can change your settings for advertisements yourself at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. If you are not a Facebook user, you can basically manage your usage-based online advertising at http://www.youronlinechoices.com/de/praferenzmanagement/. There you have the possibility to deactivate or activate providers.

If you would like to learn more about Facebook’s privacy policy, we recommend that you review the company’s own data policies at https://www.facebook.com/policy.php.

Microsoft Clarity

We use Microsoft Clarity as an analytics tool that provides insights into how users are interacting with our website. Engagement metrics, website performance data, user behaviour and debugging information are important for us to further improve the user experience of our web pages.

For more information how Clarity works, we recommend you to bisit the company’s terms of use at https://clarity.microsoft.com/terms.

Cookies on this website

Our business relationship with you:

1. Personal data

In the course of our business relationship with you, it is essential that we process your personal information. “Personal information” means any information that relates to natural persons, either directly or indirectly (such as names, addresses, contract data). Even if business and trade secrets are thus not directly covered by the concept of personal data, we nevertheless give the same protection to such information and we expect the same from our business partners. We also process the personal data that you provide to us as part of the use of our website using the forms provided there.

2. Scope of data usage

When you establish your relationship with us when you place orders with us or use our website, you provide us with personal information and possibly business and trade secrets, both from you and, if applicable, from your customers, employees, companies involved in you or otherwise Known to third parties. We assume your authorization to disclose this information. We use your data and the data of your customers, employees, participating companies or other third parties to the extent that this is necessary for the proper provision of services in the context of our business relationship with you or for the proper processing of your request. On the basis of any declarations of consent given to you separately, we also use your data to provide you with further product offers.

Our data security:

The security of your data is very important to us. It goes without saying that all traffic meets the highest security standards. It is equally natural for us to ensure that our in-house data centers meet the highest security standards. We also transfer our understanding of security to the processors we use, which we have undertaken to maintain similar or equal security arrangements.

If you have questions about our privacy practices regarding your personal information, please contact us: [email protected]

The preservation of your rights by us:

You can request information on the origin, categories, duration of storage, recipients, the purpose of the data we process about you and how it is processed.

If we process personal information that is incorrect or incomplete, you may request that it be corrected or completed. You may also request the deletion of data processed unlawfully. Please note, however, that this only applies to incorrect, incomplete or unlawfully processed data. If it is unclear whether the data processed for your person are incorrect or incomplete or are processed unlawfully, then on 25.05.2018 you can demand the restriction of the processing of your data until the final clarification of this question. We ask you to note that these rights are complementary, so that you can only ask for either the correction or completion of your data or their deletion.

Even if the personal information about you is accurate and complete and lawfully processed by us, you may object to the processing of such data in specific individual cases that you justify.

As of 25/05/2018, you may receive the personal data processed by us, provided that we have received it yourself, in a machine-readable format determined by us or we may entrust the direct transmission of this data to a third party chosen by you, provided that This receiver allows us from a technical point of view and the data transfer neither an unreasonable expense nor legal or other confidentiality or confidentiality considerations from our side or by third parties.

For all your concerns, we request you to contact us at the contact details below, always requesting proof of your identity, such as by submitting an electronic ID card copy.

While we strive to protect and protect your privacy as much as possible, disagreements about the way we use your information can not be ruled out. If you believe that we are using your data in an improper manner, you have the right to appeal to the relevant Data Protection Authority.

Our data storage:

As a matter of principle, we only retain the information concerning you for as long as it is necessary for the purposes for which it is processed. In addition, we may be subject to retention obligations under which we retain information about you, your contractual relationship and our business relationship beyond its termination, such as due to company retention periods. Among other things, we retain your data as long as the assertion of legal claims arising from our business relationship with you is possible.

The necessity of processing your data:

The provision of your personal data and, if applicable, your customers, employees, participating companies or other third parties is required to fulfill our services or to process the request (s). If you do not provide us with this data, or do not provide it to the required extent, we can do so by

You may not perform the services you requested or may not process your requests. Please note that this would not be considered a contractual default on our part.

If we have received and process your data on the basis of your consent, you may revoke this consent at any time, with the result that we no longer process your data for the purposes stated in the consent from receipt of the consent revocation.

Your contact option:
[email protected]